advice@printsome.com

|

Contact Us

Privacy Policy – Printsome Marketplace

This Privacy Policy explains how Printsome Inc. ("Printsome", "we", "our", or "us") collects, uses, and protects your personal data when you use our website, printsome.com ("the Site"). We are committed to maintaining your privacy and handling your information in a transparent and lawful way.

1. Who We Are

Printsome Inc. is a U.S. -based company operating as an online marketplace. We connect individuals and businesses seeking apparel printing services with qualified third-party print providers ("Printing Partners") primarily located in the United Kingdom. We do not provide printing services directly. We facilitate introductions and enable communication between you and third-party printers who may provide quotes and services based on your request.

2. What Data We Collect

In compliance with the duty of information set forth in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, LSSI), we inform you that the Web/Platform is owned by the company PRINTSOME, S.L., with the CIF number B66512054 and with registered office at C/ Sepulveda 65, Bajos 1ª, CP 08015 Barcelona, Spain and registered in the Barcelona Commercial Registry, Sheet B-468750 Volume 44828 Page 187. You can contact us at the following e-mail address privacy@printsome.com.

  • Name and Surname
  • E-mail Address
  • Phone number
  • Business name (if provided)
  • Project details or brief (including any attached files)
  • IP address and browser/device metadata (via cookies or analytics tools)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To receive and process your quote request
  • To share your project details with relevant third-party Printing Partners so they can contact you directly with quotes
  • To respond to any inquiries you make
  • To improve and secure our Site (analytics and operational monitoring)
  • To comply with legal or regulatory obligations

We do not sell printing services or process payments on behalf of any party. All business transactions are handled directly between you and the third-party printers.

4. Who We Share Your Data With

We only share your data with:

  • Selected Printing Partners who need your contact and project information to send you quotes
  • Trusted service providers who help us operate the Site (e.g. hosting, analytics)
  • Legal authorities when required by law

All Printing Partners are contractually required to handle your data lawfully and only for the purposes of providing printing quotes or services.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing your data are:

  • Consent — When you submit a quote request, you explicitly consent to us sharing your information with print partners
  • Legitimate Interest — To operate and improve our marketplace platform
  • Legal Obligation — When necessary to comply with applicable laws

6. Your Rights (UK and EU Users)

If you are located in the United Kingdom or European Union, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict certain types of processing
  • Request a copy of your data in portable format

To exercise any of these rights, email us at:privacy@printsome.com

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above. Basic contact and quote request details may be stored for up to 12 months for audit, support, or analytics purposes.

8. International Transfers

While Printsome is a U.S. -based company, all quote data submitted through the Site is shared with Printing Partners located in the United Kingdom. We ensure adequate safeguards are in place through contractual agreements and appropriate security measures.

9. Cookies & Analytics

Our Site uses cookies and other tracking tools to:

  • Improve user experience
  • Understand user behavior
  • Monitor technical performance

You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].

10. Third-Party Websites

Our Site may link to external websites or services. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Site after changes indicates acceptance.

13. Contact Us

If you have any questions or requests about this Privacy Policy or how we handle your data, contact:

Email: Info@printsome.com
Effective Date: 02/01/2025

Printsome.com © All rights reserved.

10,000+

Happy Customers

48hr

Express Service

4.6/5

Star Rating